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PetSmart MVPets: A Digital Marketing Case Study That Turned Pets into Playoff Legends

MoZeus and PetSmart blended our universal love of football and pets for a next-gen tech experience.

PetSmart MVPets Omnichannel Super Bowl Experience

Project-Type

Project Type

Interactive Photo Activation
Industry

Industry

Pet Retail / Sports / Entertainment
Number-of-Users

Number of Users

Thousands
Technology

Technology

NFT; Microsite
PetSmart MVPets logo

PetSmart

PetSmart logo.

Client Summary

The leading North American pet company, PetSmart is a chain of pet stores that provides pet products, pet food, and accessories. They also offer a range of pet services, including grooming, training, and boarding.

True to their slogan, “Anything for Pets®,” PetSmart is committed to helping pet parents do anything for their furry family members. They aim to create more ways for pets to be part of our everyday lives, from offering interactive toys to becoming the famed MVPets from our PetSmart digital marketing case study.

In 1994, PetSmart formed PetSmart Charities, a separate non-profit organization in the U.S. to help support pets in need.

“Our experiential marketing strategies allow us to bring pet parents together over our shared obsession with pets…It makes them feel even more connected to PetSmart, which is critical to building loyalty and lifetime relationships.” – Will Smith, PetSmart Senior Vice President & CMO

Challenge

If there are two things Americans love, it’s football and our pets. So what better time for PetSmart to raise awareness about pet adoption than Super Bowl season?

The only problem: football season is saturated with countless other brands that are looking to capture sports fans’ attention. Traditional advertising and marketing methods weren’t going to be enough to make a big impact.

PetSmart needed a pet marketing campaign that would set an example for things to come, serving as a catalyst to build a community around pets. They needed an interactive brand activation that fueled the connection between consumers’ love of pets and their passion for football.

Our Solution

To celebrate the Super Bowl in true four-legged fashion, MoZeus and PetSmart launched the MVPets Experience – a fan-favorite activation that merged cuteness, customization, and crypto. Key features of our PetSmart digital marketing case study include:

  • Digital MVPets Card Creator: Fans transformed photos of their pets into custom football-themed trading cards, complete with names, stats, and adorable swagger.
  • Live Photo Mosaic:  Every participant’s pet pic became part of a larger mosaic, creating a vibrant, community-driven visual moment.
  • On-Site + Web Activation: Attendees joined IRL and online, with an on-site card printing and full digital integration.
  • NFT Collectibles: Users could claim a personalized NFT of their pet’s MVP card – a one-of-a-kind keepsake with real digital ownership.
  • Charity Counter Tie-In: Participation triggered a donation counter, visualizing impact and amplifying purpose of our PetSmart digital marketing case study.

Check out some of our brand activation agency’s favorite examples from this pet marketing campaign:

PetSmart pet marketing campaign examples
PetSmart MVPets mosaic
PetSmart MVPets microsite

From digital player cards to NFTs, our PetSmart digital marketing case study shows how we gave pet parents a whole new way to show off their furry MVPs.

Results

Pets are the real MVPs – and pet parents around the country agreed. The PetSmart MVPets Experience was a hit all season long, with thousands of MVPets cards created and shared across social media. By blending pet pride, football hype, and next-gen tech, MVPets proved that brand love is even stronger when it includes our furry family.

But the fun didn’t stop there. On-site printing available at IRL events meant that fans could get their hands on a physical collectible card, drawing in crowds that would make even the Super Bowl proud.

Our PetSmart digital marketing case study proves that you don’t need to reinvent the wheel to capture audiences’ attention. It’s all about bringing them (or their pets, in this case) into the conversation, making them active participants rather than passive viewers. It’s about building community to drive meaningful results.

Technology Utilized

Only the best for pets, right? MoZeus blended on-site and web activations for an experience that met football-loving pet parents where they were at.

Customer engagement solutions included in this PetSmart digital marketing case study:

  • An Interactive photo activation that turned pet photos into custom football-themed trading cards
  • A creative microsite where participants could upload pet photos and create cards, with the option to share examples from PetSmart’s pet marketing campaign on social
  • A NFT experience that treated participants to an NFT of their pet’s MVP card

Create Custom Experiences That Build Connections and Drive Measurable Results

Pets aren’t the only ones that can have fun. Like PetSmart in this digital marketing case study, you too can create interactive experiences that get consumers excited about your brand. Ready to get started with MoZeus’ custom brand activations?